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I´m looking for the Erlang C formula. Does someone know where to find it? Or send it to my email?
I would be very grateful.
Marcelo Ignacio
mrignacio@bol.com.bryou can find the erlang c formula in the book called ” call center management on fast forword” or you can go into http://www.callcenterstore.com and email your request.
hope i helpedA good source of Erlang formulae and other traffic analysis can be found on: http://www.owenduffy.com.au/electronics/telecommunications.htm
Good luck with your maths !
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