Generic selectors
Exact matches only
Search in title
Search in content

Internet call centers

  • This topic is empty.
Viewing 1 post (of 1 total)
  • Author
  • #32738 Reply
    loraine Brown

    I am looking for confirmation of using the Erlang B to forecast ISP call centers. Has any one used this, and what is the average length of calls in this type of call center, providing service request and trouble reporting support.

Viewing 1 post (of 1 total)
Reply To: Internet call centers
Your information:

<a href="" title="" rel="" target=""> <blockquote cite=""> <code> <pre class=""> <em> <strong> <del datetime="" cite=""> <ins datetime="" cite=""> <ul> <ol start=""> <li> <img src="" border="" alt="" height="" width="">