I am new into alcatel system and am having the same HOSR problems. For example, one site of the worst has a SUMA which indicates a yellow colour, i querry for the alarms but it doesnt show any.
I dont have the right to change parameters but i do tell the responsible person what to change. Yet in this case i dont know what to change. The HOSR for this site is below 50% and there is no congestion to it. What can be done to resolve the issue?