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Reply To: How to Improve ASR ?

#40128
Mohsin Ismail
Guest

My suggestion

Activate the VMS by default, so when subscriber cancel the VMS, the subscriber will automatically forward to VMS, This is because when A call B, B with Busy, no reply(answer) or not reach will answer buy a voice mail, then B ofcoz will try to call the VMS centre to retrive the VMS.. so Interms of ASR, it will increase the ASR %.