Generic selectors
Exact matches only
Search in title
Search in content

Reply To: erlangc weird results…explain??

#34949
rali
Guest

David ,
it is not enough to say how many calls per day you are expecting.It is important how these calls are spread over the hours of the day. Also pay attention to the BHT which will tell you the max. number ofagens you will need.This will also reflect on the shifts setup.
regards