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Reply To: Erlang C

#32666
Christophe LAURENT
Guest

Have you got an answer ?

I have the same proble with another datas.

I don’t know how to caluclate how many IVR ports I need.

I have 1200 calls per hour, I know each call is going to stay 40 seconds under the IVR, and I have 35 agents.

I would like to knwo how many ports I need.