Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Reply To: Erlang C

Christophe LAURENT

Have you got an answer ?

I have the same proble with another datas.

I don’t know how to caluclate how many IVR ports I need.

I have 1200 calls per hour, I know each call is going to stay 40 seconds under the IVR, and I have 35 agents.

I would like to knwo how many ports I need.