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Reply To: BHCC and BHCA

Vijay Sethi

Hi all,
this young guy is new in telecom,but ya got lots of enthu.
Working on Avaya Switches.

Q:How Customer care works?

a:We got a number which is given to the subsciber now calls on this no are transfered to a VDN which handles the call through a hunt group.

Guide me if i am wrong