7th April 2006 at 14:30
#30896
MikeM to Maria
Guest
Maria,
you did not specify what the equipment is, but I will take a guess that it is Quintum unit. In the future, you might find you get better answers if you provide the type of equipment in your question.
As for your question, did you check the alarms on the Quintum? Is the unit in bypass mode or the port you are using not online? You need to check these and make sure that you have set the port you are using online.