The license file issue is something that you will need to contact Quintum for directly as it seems that someone either tried to change the licensefile or the licensefile was totally erased. Only Quintum can provide a new licensefile. This is simply a file that is downloaded to the system and tells the system what it is and what options it contains.
As for my ms id, it is firstname.lastname@example.org
I am not always online, but you can shoot me an email at the above address and I will get back to you.