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Reply To: Tenor A800 Error Message


I have a Cisco AS5400 gateway that is in the US that is connecting to a Quintum A800 in Asia. I have been receiving this message any time I send a call to the Quintum. I get a call rejected (21) on my Cisco when I make the call. Reading the Quintum manual this says that the unit is configured correctly and that when I look at the event log on the Quintum I should be able to see where my proble is. Well the problem is I get this massage when the call hits the Quintum.