14th January 2003 at 15:00
#23351
voip
Guest
The voice quality is badd because you are experiencing either packet loss or jitter. Packet loss would be due to lack of bandwidth (managed) or wan/lan problems. Jitter is very common on public internet and is best avoided by increasing the jitter buffers (at the expense of delay) on your voip gateways if they allow you to do this.
I hope this helps.