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Reply To: Quintum (Answer Supervision)

#22474
MikeM to jafon2k
Guest

Jafon,

There is a good document on quintum’s web site that should talk about this, but it is, for the most part, voice detection. It looks for different tones, ringing, busy, fast busy, intercept and voice frequency. There is a time as well since voice detection is not 100% accurate.

MikeM
mike_voip@hotmail.com