Today, the value that IP-based telephone systems brings includes: reduced infrastructure expense, better solutions for remote/branch offices, and centralized administration. Generally, it is not a solution to reduce long distance expense. These systems are typically more sophisticated and expensive than key systems.
However, this is the latest technology, it will position your company for all the new applications that will open up in the next few years. There are good, reliable, exciting products available.
The Avaya products offer high quality voice, strong feature integration, reliability, scalability and IP-based voice endpoints.
If you have a serious requirement to find a replacement to your NEC, I’d be glad to discuss and compare Avaya/Cisco solutions. Please call our offices at 1-800-246-7999, ask for L Lohmeier.