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Reply To: Running Call Center in Dhaka


Yes, it’s true that People are hardworking here in Bangladesh and the Business will see a high for sure (InshAllah).

Another point is, some consultants (from outside Bangladesh) now a days are trying to find out different business here. They are giving Campaign/Process to Call Centers here and earning big money from there as upfront or in any mean. Though BTRC is closely looking this issue and where people can easily get work from direct client or even using source then whats the point of giving money to other people and that also for no reason.

I’ll surely ask all Bangladeshis’ who are planning to start Call Center not to give any Upfront money to anyone for taking projects. You can only pay someone when you’ll receive your first payment from the client.

My center has experience of running multiple campaigns at the same time for US/UK/Aus and I have seen that the agents are improving and not survey, Financial Campaigns are good for Bangladesh. Basically it’s how you manage. Your management is a big thing. In Hand training is a better way.

Let’s see what Allah has decided for us.