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Reply To: Call Center for Airline Industry

Saeed Qadri

We are confusing so many things in here. Call center rates in Pakistan are already lower than India, and two the IPLC rates are actually a bit lower than India again.

If you are puting trunks!! then you should rethink the whole technology architecture.

PTCL’s monoply should go; but I have setup three centers with the same infrastructure provided by PTCL ; and it is actually not that bad.

I would suggest to all who are puting up centers in Pakistan to do their homework right.

Government is blessing the outsourcing business in numerous ways…

Let me know if you need info…


Saeed Qadri