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Reply To: Call Center for Airline Industry

Ansar Iqbal

I think you are right.

Pakistan has the potential for offshoring provided that call rates to Pakistan can be brought to the same level as India. I am in the situation where I would like to open a call centre in Pakistan but the call charges are sometimes 5 times thoase of India. I would rather not open a call centre in India. Was Paktels’s monopoly supposed to expire in Dec 2003?