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Reply To: Beware New Call Centers(ET 22nd Jan)

Ajai Bhatnagar

Unfortunately,even TOI can’t give these names. However, its not the question of ‘this’ American, it may be him or it may be others like him. The important point is to recognize between the genuine and fraud. Some of the useful points to check can be:

1. Upfront money.
2. Outbound telemarketing.
3. Payment on performance
4. No office in India
5. Reference in India not available due to ‘Confidentiality’