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Reply To: Call Centre Set Up Details


Can anyone please advise on the components / constituents of a BPO centre. Please be as comrehnsive as possible from equipment, IPLC connectivity, software, people, office, etc. It would be great if you can include the detailed costs also.
Also, call-centre being a part of the bpo centre, Is there any way, some of the call-centre/telecom-related costs can be shared?