I have been thinking about this for a while. I am based in Dubai, have a place an San Francisco and have excellent contacts with Banks over the world, actually just Asia, Australia and South America as have sold complex software solutions to them. I have been looking for an entry into the ITES arena but my primary hitch was the concern of making (or wooing investors) for high investment then the possibility of not getting business as face it, the new contact center wont have an operational track record and will also not have references which are v. imp for getting business. Along with something else that I am thinking one thought was to market for an already existing contact center (or alliance). I am aware that there are brokers who already do this, I would be interested in a few names and learning their modus operandi. More on this subject is welcome.