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Reply To: Opening Call centre Franchisee


Hi everyone, it was really great to read all your posts but what was missing is the answers to the question.

I am based in eastern India Kolkata, contemplating to open a call centre of 50 seats initially. After going thru lots of posts, I have realised anything less than 50 seats is economically not viable. Because no of seats is required to share the capital expenditure on the leased lines, circuits and connectivity plus all the associated expenditures

Before I take the plunge can anybody tell me what is the cost, return on investment?

Hope to recieve a reply to my queries.