I am also doing the same analysis in this field. I think my following question will be helpful as my professors has asked me to specifically look into following fields.
1. What is typical investment needed for setting up a call center in india.
1. Should a localized company go solely for it with setting up a base server in USA or it should go for partnership.
In partnership further should it profit sharing or equities.
Basically this question deals with the International Business in which I am concentrating.
I would highly appreciate your answers as it’l be great input for my project report.