- This topic has 28 replies, 1 voice, and was last updated 15 years, 5 months ago by
Jason Zulfiqar.
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2nd August 2007 at 00:08 #18067
fazle
GuestEVERYBODY Please write here about Bangladesh Call Center market. Its booming now and we have approx. 15-20 call centers running now. So, please share your feelings and opinion about Bangladesh Call Center Market.
6th August 2007 at 10:06 #18068BANGLADESH – Why?
GuestHello,
BANGLADESH – Why?
1.Quality
2.American English Accent not like other Asian countries
3.and Very very Low cost investment
4.Available Human Resources.
5.Hi-Speed Optical Fibre Conn.5th February 2008 at 10:05 #18069Sk M Zaman
GuestYes, we think Bangladeh Is now right palce for Call Center
6th February 2008 at 09:02 #18070Ashraf
GuestYes we strongly support your opinopn. As now outsourcing work is flourishing here in Bangladesh the prospect of call center is definitely very bright. We are running a consulting outsourcing for the last two years.We are planing to start a call center and we want your valuable suggestions and advice.
24th February 2008 at 10:55 #18071Anamul Huq
GuestCan any one help me to give an idea of setting up cost of 20 seat call center at Dhaka.
4th March 2008 at 22:19 #18072IWAAY CONSULTANT
GuestThe cost is near to 1000$ for 1 seat… including everything…
Regards
IWAAY CONSULTANT
5th March 2008 at 09:07 #18073Anamul
GuestCan you give me a break down of cost of call center seat please with details.
11th March 2008 at 17:44 #18074Fazle
GuestThe cost is near to 700$ (not $1000)for 1 seat… including everything…
19th March 2008 at 21:11 #18075Md. Rashedul Hoque
GuestCan any one give me information about call center.if I setup a call center in Bangladesh then How I can collect the client?
23rd March 2008 at 03:13 #18076Xplore Bangladesh
GuestHello !
Indeed we have a talent pool in our country. We have smart,good attitude people all around and we can support 24/7 with adequate capacity. Benefits in Bangladesh is that
Low Labor.
Low regulatory cost
Great Support from regulator
English as second language
Computer leterate educated nation.23rd March 2008 at 15:54 #18077Liza
GuestYes it is the perfect time to establish the call center in Bangladesh. Because of call center is a very potential sector to collect foreign currency.
24th March 2008 at 11:34 #18078Jason Z
GuestCall Center interested Guys, who ever is looking forward to tie up/Jointventure with some international companies or individual(i am not mentioning the name(s) of the country) Take extra precautions. There are so many companies and individuals who are scam artists. They will jeopardize your BPO business (call center; voiced or non-voice campaigns).
24th March 2008 at 11:35 #18079Jason Zulfiqar
GuestIt depends on the setup format, what kind of operations you are going to have. If you are simply hosting a call center or operating it yourself as an outsource center. If its inhouse/inbound C. Service Technical or non technical/outbound it also depends. As BTRC is only open to IPLC then the cost of per seat licensing will go higher in terms of operating cost. It also depends on The CRM that you are gonna use.
24th March 2008 at 11:35 #18080TECHITEASY
GuestFROM VARIOUS FORUMS I CAME TO KNOE THAT THE COST PER SEAT IS BETWEEN $700-10000 INCLUDING EVERYTHING. WHAT DOES THIS INCLUDING EVERY THING MEANS? IS THAT THE FEATURE LIKE OUTBOUND , INBOUND OR SOMETHING ELSE? PLEASE HELP ME TO CLARRIFY ALL THOSE MATTERS.
25th March 2008 at 09:58 #18081Jason Z
GuestTECHITEASY>> When you say cost per seat it can depend, whether you are leasing a seat or building a center. When you say cost of a call center basically there are two types of costs involved 1.Tangible property value(which is ususally one time investment) like PC’s, Servers, routers T1 logic cards etc 2. recurring costs Which includes HR, Connectivity, Rental of space, etc. YM me… munich09ph
When you calculate per seat costs, you have to finalize certain in depth areas, like what software are you using? How much is the licensing cost of that per year? What VoIP setup are you using? What dialer are you using? Whats your Headset specification? so on so forth. -
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