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dtmf wait

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  • #31629 Reply
    Simomed
    Guest

    hello,

    i’ve configured call reception in a dx 4096, and i’ve an ivr in the call reception, but when i call from out, i hear the ivr but when it tell me that “click touch 1, or touch 2… ” the call wait a 3 seconds to redirect to an agent,
    if there is a parameter in the quintum that reduce the time to redirect when i click a touch, it will be very helpful
    thank you

    #31630 Reply
    Simomed
    Guest

    hi all,
    i have configured an in band dtmf signal, and the dtmf arrive in the pbx, but it is late 4 or 5 seconds of waiting,
    i’m asking if there is an option to reduce this time to 2 seconds for example

    thank you for your help

    #31631 Reply
    georgeo
    Guest

    yes,
    but I need to know your type IVR ??

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