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Reporting structure

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  • 8th March 2012 at 15:26 #18824 Reply
    Clement
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    Guys,
    I manages a team of agents and they are located in Europe, Asia and America regions. I’m wondering what’s the best way to manages such a dispersed group of people. I thought of creating a team lead in each site but not sure if you guys have any other suggestion.
    I do not intend to create a supervisor position as some of the sites only have 5-6 agents. Thoughts?

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