[Nisan]

i juat want to know
wich provider is better technically

AVAYA
Sisco
Aspect

for a small call center ( 13 ) agent

[Skylux]

You can try I3

Regards.,
Rajeshwaran

[Ryan]

Avaya is good for call monitoring but they are getting out of the reporting side of call monitoring

[rahul]

You can go for ININ, it offers single,all in one platform, standard based and breath of applications.

Regards
Rahul

[Kasta]

it would better if you choose for AVAYA. i’d experience with AVAYA for small call center (less than 10). and it’s work.

[Josy]

I am looking for call center SOP process. If anyone could help, I really do appreciate due to in Vietnam, call center and contact center is not popular, just start coming to only.
Many thanks for your help.

[Author]

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