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Scheduling Call Center Staff

Viewing 4 posts - 1 through 4 (of 4 total)
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  • 29th October 2007 at 00:57 #18188
    Rami
    Guest

    please advise on the best less complicated and requirement fulfilling Scheduling Software for a call center.

    7th December 2007 at 01:08 #18189
    bharath
    Guest

    hi,

    i can suggest call center forecasting and scheduling software. Please let me knw how any agents center is yours and the telephony systems being used.
    Budget u have in mind for it

    10th December 2007 at 13:59 #18190
    Rami
    Guest

    Hello ,
    14 agents going up to 20 not many actually ,

    Using Nortel, Symposium.
    Budget is not an issue.

    Newly established Call Center ,
    other suggestions are most welcome 🙂 thanks a bunch

    11th December 2007 at 10:15 #18191
    bharath
    Guest

    hi,

    well we have Monet WFM solution. Goes well with your requirement.

    bharath@pancyber.com
    write me about ur location and contact information to provide you details.

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Viewing 4 posts - 1 through 4 (of 4 total)
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