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HR Issues in Offshore call centers

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  • #17772 Reply
    Ahmad
    Guest

    Guys im doing a research on offshore call centers and the problem that they face in terms of HR. So if people who mange call centers or work in call center can help me identify few of the issues.
    Regards
    Ahmad

    #17773 Reply
    Usman Zafar
    Guest

    the biggest issues are :

    Attrition.
    Attendance.
    Recruitment.
    Experience.
    Motivation.
    Conflict Resolution.

    I hope this would help.

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Reply To: Reply #17773 in HR Issues in Offshore call centers
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