I need to start a outbound call center of maximum 10 seats in Ahemedabad.But i dont know how and what to do. What are the legal aspects and other resources required.I have the client and agreement for long term.Need to start asap.So anyone can help?
You have two options in which
you can buy the dialer (best)
hire the dialer.
This is the best and the economical solution for a person to start the call center.
I am not recomending for the hosted solution because it will be expensive and there is no data security and no control over the dialer.
We have also charted the business plan too in this proposal.
We have listed all possible things which a call center should have.
Call Center Facility Setup
Technical setup requirement
Call center Setup
Call center service offerings
Call center Set Up
Human Resource planning
We havent included our charges in it because we should be knowing how many centers we will be involved in setting up.
If things have to go simultaneously we will bring down our qualified team which will work and get things shaped and we can discuss about the renumeration over the phone and I will confirm the same by sending an email.