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Mini-Call Center Setup Advice Needed

  • This topic has 1 reply, 1 voice, and was last updated 17 years ago by Harikrishnan.
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  • #17325

    I have been approached to set up a US-based mini-call center for a fast-growing 200-unit quick-serve restaurant chain that would entail calling on current quick-serve franchisees across the US/UK/Australia and sending them our franchisee literature kit and keeping their info (I already have their names/contact info/etc) handy for ‘roadshows’ we periodically have in their local hotels.

    I would like to learn of staffing requirements, proven low-budget SFA tools, and estimated salaries. I will have about 50,000 to 75,000 potential prospects I’ll need to contact on a quarterly basis.

    I would sincerely appreciate any advice any of you may have.

    Many thanks in advance,

    PS. This would be for a US-based call center only.


    Hello Fred

    First I would like to wish you for your new business. I would like to know more about the business, so that I can suggest my idea’s for you.

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