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ASP based or Hosted Call centers

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    Saeed Qadri

    Hello All,

    I am helping a group open up a 24 seater call center and I am looking to start with an ASP initially. I need first hand opinions on this issue. Anyone out there who have used an ASP especially the PD and outbound please respond with frank opinions. I already know of Telephony@Work and genesys plus does concerto have an ASP ? What about MCI?

    Thanks in advance.

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