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CC cost estimate in the Philippines

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  • #15141
    Frederick Chua
    Guest

    Hi everyone,

    I was just wondering how much the call center infrastructure would cost. Even if you give me a breakdown of the cost, that would be fine. I’ll try to be as detailed as possible in what I want for the call center:
    -60 seat call center(20 seat w/ 3 shifts)
    -mostly inbound supporting technical support but have capabilities for minimal outbound calls(avg of 15~20 calls/day)
    -located in the capital somewhere in Quezon City
    -should have capabilities for VoIP, web integration, email

    Lastly, where can I get complete details regarding the call center infrastructure as well?

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