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Contact Centers Profitability??

  • This topic has 0 replies, 1 voice, and was last updated 21 years ago by Rajendra.
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    We all know contact centers, ites et al are the sunrise industries today due to internet technologies but I would like to know just how profitable are they really? Obviously I am not looking for real numbers here but an indication in terms of average breakeven from an operating capacity point of view (or other relational data).`

    Any light on this aspect would be interesting.



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