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Multlingual Software for Contact Centers

Viewing 3 posts - 1 through 3 (of 3 total)
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  • #14367 Reply
    Sandeep
    Guest

    Hi,

    Would anybody be able to direct me to some companies which provide multilingual capababilities for their contact center software. In particular I am interested in Arabic, French, Hindi, German, Spanish, Mandarin and Japanese (listed in order of importance).

    Thanks n Cheers!

    Sandeep

    #14368 Reply
    Amit
    Guest

    Hi Sandeep,
    If u r talking abt the message ,which is to be played to customer so it can be choosen in any language with our software .And our software also provide the skill based call routing.

    #14369 Reply
    Sandeep
    Guest

    Hi Amit,

    I am not talking about the message but the popups that the agents view on their computers while servicing clients.

Viewing 3 posts - 1 through 3 (of 3 total)
Reply To: Multlingual Software for Contact Centers
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