Healthcare Call Centers This topic has 0 replies, 1 voice, and was last updated 21 years, 1 month ago by Tim R.. Viewing 1 post (of 1 total) Author Posts 4th November 2002 at 20:00 #14063 Tim R.Guest Hello, I am searching for success stories in establishing and operating call centers for making patient appointments. Can you provide details about staff ratios, scheduling and metrics used for performance? Thanks. Author Posts Viewing 1 post (of 1 total) The forum ‘Call center’ is closed to new topics and replies.