[Evry]

Hello Evryone,

I am looking for a simple formula to calculate the maximum number of agents that can be seated in a call center based on: Shift Length, Hours of Operations, Number seats , etc…

I have created a spreadsheet and my own formulas to do this, but i am looking to cross check my numbers and logic with any other ways of doing this that may already exist exist.

Any input would be greatly appreciated.

Thanks

[Tom]

I am having to to the same sort of thing for my boss, i would love any spreadsheets or info you could provide you can reach me at

[Author]

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