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starting a call centre

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #13184
    Eddie Nkosi

    Please help me with information i need to have in order to start a call centre. I’m in South Africa, Johannesburg.


    Dear Eddie use Erlang for the calculation of project details.

    Also please advertise on this forum so that we can come with real details

    We have got these things worked out by Erlang which will help you arrive at some decision.

    Shukri Kadri

    I am interested in starting a call centre, I have the PC’s a dedicated permanent Internet connection, unfortunately it the firewall restricts VO IP.What training facility do I require, and where do I begin to iniitalise the operation, I shall be most grateful for reliable information.

    chittaranjan mishra

    respected sir
    i want to open a voice call centre at bhubaneswar(orissa).so i want your help regarding this.i want the project report regarding first i want to set up a 8-10 seater call centre.i want to work for aoutsourcing i want your help.please help me out in this.i will be very much grateful to you
    yours faithfully
    chittaranjan mishra


    A 24 seat callcentre voice based will cost you about Indian Rupees 70 lakhs and a 48 seat callcentre about 150 lakhs.
    Salary and other oprtaional costs extra.

    The above is using mux and IPLC.

    The same setup without mux and using ILC will cost about IRS 80 lakhs for 48 seats inluding systems


    sir, i want to start a call centre in jalandhar, punjab india.i am already running a call centre training institute.
    kindly guide me on the costs and returns involved.

Viewing 6 posts - 1 through 6 (of 6 total)
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