long call times This topic has 1 reply, 1 voice, and was last updated 20 years, 8 months ago by Webmaster. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts 19th May 2002 at 12:11 #12892 RoyGuest Most of the exaples I’ve seen involve Total call time of around 180seconds, the environment I’m working call lengths of 900 to 2400seconds are the calcultors stil accurate in this environment for calculating the number of agents required? 19th May 2002 at 12:13 #12893 WebmasterGuest Yes, they should still work as long as the Erlang C are still met. Press the help buttons on the calculators for more information. Author Posts Viewing 2 posts - 1 through 2 (of 2 total) The forum ‘Call center’ is closed to new topics and replies.