We are looking forward to provide customer support/care services for companies back at USA over chat, mails or voice.
We have a small capital and no expierence in bussiness in this field to back our profile as a potential call center for a company.We have a team of people who are expierenced in call center bussiness as employees at various levels.
As I have said in another portion of this forum it takes between
Rs 7 to Rs 10 crores to set up a Multimedia Call Centre in India.
Further, you need to focus on People, Processes and Technology
to make a success of it.
One major plus that you have is your team of people who have
experience at various levels in Call Centres !
All the best
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