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22nd August 2001 at 00:35 #11657Brian PutnamGuest
I work with WorldCom’s Major Accounts here in the States providing e-business and data solutions.
One of our products, Web Center, is becoming a critical link to the e-business evolution.
Because of its infancy and the new technologies involved, I would like to invite all IT Directors, MIS’s, CIO’s, CTO’s, CFO’s and CEO’s here in the States to attend a conference call, Q&A session about Web Centers.
On the call will be WorldCom’s Product Specialist, and an IP/Data Technical Specialist.
Also, if you are interested in learning more about VoIP technologies and IP VPN, I will be holding another Q&A call soon.
If you are interested, please contact me via email. If enough interest is generated, we may hold a net conference and open a bridge.25th August 2001 at 16:44 #11658MarreevesGuest
Through several years of experience, I have found that the availabilty percentage to the agents using VOIP is low. While using VOIP through a Soft Phone, availability was down to 83% using Cisco 5300 routers for this type of conversion. When we switch to a hard set IP phones however, this availability raised to 99.999%. 83% is way low when you are talking about inbound calls. Has your company resolved their availability issue regarding their VOIP configuration? If so, could you explain how this was accomplished?27th August 2001 at 06:52 #11659SANJAY BANGROOGuest
AWAITING DETAILS FROM U , AS DISCUSSED. PLEASE EXPEDITE