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ISP Call Center Startup

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  • #11314 Reply
    Rob Spurlock

    Hello all,
    I am in the middle of starting an Outsourced Tech Support call center for ISP’s (Internet Providers). We are looking for ticket software so we can track callers based on a who their ISP is. Also needs to be database back-ended so we can tie into it for web-based searching and reporting. Any ideas where such a software would exist?

    Rob Spurlock
    ISP Support Center

    #11315 Reply

    Our company offers an ecrm chat software application that can track where each visitor is coming from (if a client is looking for support through our chat channel). I hope this is relevant to what you are looking for. Please let me know if you would like more info.

    Dustin Yu

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Reply To: ISP Call Center Startup
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