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bandwidth requirement

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  • #31824 Reply
    daniel
    Guest

    Hi

    If iam planning to start an outbound call centre in india lets say with 10 agents making calls to us

    can anybody help me with the bandwidth requirement.

    Regards
    Daniel

    #31825 Reply
    Teodor Georgiev
    Guest

    Hi Daniel,

    I have an Excel spreadsheet, developed by Quintum, that is very useful for calculating voice bandwidth. Unfortunately, the forum does not allow me to post an URL link 🙁

    Also I might recomend turning VAD off, as it will decrease the quality of your calls. Most of the customers calling to your call centre won’t appreciate it.

    #31826 Reply
    askvoip
    Guest

    Hi, It depends on the carrier who provides minutes to you. Approx 164 kbps required for most of the carriers.

    #31827 Reply
    xoy-VoIP Tech
    Guest

    hehehe… in this site you can find calculator for this.. at the left part of this web page, you can read “online calculators”, click for lines to VoIP Bandwidth calculator…

    #31828 Reply
    xoy-VoIP Tech
    Guest

    Approximately 160 kbps bandwidth is you need to make 10 concurrent calls but with G.723 Codec. Higher codecs gives better performance in clarity and quality, but also requires you higher bandwidth, it requires 800Kbps bandwidth with G.711…

Viewing 5 posts - 1 through 5 (of 5 total)
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