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Problem translate no. to Quintum DX2030

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  • #31790 Reply
    Steven
    Guest

    I need to translate dialed number start with 0 to connect a discounted call provider gateway tolfree number, 1800xxxxxx + pause (wait for 3 seconds) + dialed number. I translate using under digit, 1800xxxxxx ,,, 0xxxxxx

    However, the Dx2030 seem don’t recognized ,,, as pause, it connect to 1800xxxxxxx, but never pass out the dialed number.

    Please advise how to configure DX2030 to work in such a way, translate any number start with 0, by dialing 1800xxxxxx, wait for 2 seconds, follow by the dialed number? Thanks.

    #31791 Reply
    MikeM to Steven
    Guest

    Steven,

    You cannot do this on a number-by-number basis. You can do this on all numbers by using the twostagedialing setting in the tcrg. Read the information on this in the CLI guide carefully as it can be a little tricky to setup. Also, in many tests I have done it may not work accurately 100% of the time.

    MikeM
    mike_voip@hotmail.com

    #31792 Reply
    Steven
    Guest

    Dear Mike,

    Thanks for your reply. I have tried two stage dialing, but I can filter the dialed number, as I only need to translate those number start with “0”, two stage dialing will apply to all dialed number including local call number.

    Please advise how to configure two stage dialing to only apply to dialed number start with ‘0’ and ignore number start from ‘1’ to ‘9’. Thanks.

    #31793 Reply
    MikeM to Steven
    Guest

    Steven,

    I already gave you the answer. You cannot set this up to do for only 1 number type. It is an all or nothing setup. There really is nothing else you can do for this if you need to add pause.

    MikeM
    mike_voip@hotmail.com

Viewing 4 posts - 1 through 4 (of 4 total)
Reply To: Problem translate no. to Quintum DX2030
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