- This topic has 12 replies, 1 voice, and was last updated 12 years, 11 months ago by
ofer.
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john
GuestI upgraded the quintum dx2024 with a new patch P105 after upgrade I am unable to login
this is all I get after it reboots:
WITHIN 4 SECONDS, PRESS ‘r’ FOR FACTORY DEFAULTS OR ‘i’ TO SET STATIC IPthen when I press “r or i”
This is what comes up no login or ip setting
Address load Exception
Exception Program Counter: 0x945ef310
Status Register: 0x00008401
Cause Register: 0x10000010
Access Address : 0x960c2f19
Task: 0x970a0d00 “ROOT”MikeM to John
GuestJohn,
Sounds like the upgrade failed in the middle and you probably will need to follow the directions in the document on erasing flash to reload the system.
MikeM
mike_voip@hotmail.comJohn To Mike
GuestThanks – Mike
I have to post it here may be it can help someone too…Reformat Flash
1. Press and hold both the Diag and Reset buttons, then release Reset and continue to hold Diag until the unit boots to the Tenor prompt.
2. Type the command ‘er 32 2’ to reformat the flash.
3. At the Tenor prompt, type ‘ftp -c’ to assign a temporary IP address to the unit. Enter your configuration at the following prompts:
* IP Address
* Subnet
* Default Gateway
4. Type ‘C’ to continue.More on the quintum site…
mostafa
Guestwhen i type ftp at tenor prompt the message _EmacNwayWaitState strobe cnt=2000 will appear and it could not go to ftp server mode. what can i do?
MikeM to mostafa
GuestNot sure why you would type ftp at any prompt in the tenor. You type ftp at your dos prompt on your computer and then connect to the tenor from the FTP of your PC.
MikeM
mike_voip@hotmail.comMostafa
Guestthasnks alot MikeM,my axt2400 has been flash reformated and I should connect to it via serial cable and temporary IP add. so I need to run command ftp in diag mode,and uploding bin and license files
MikeM to Mostafa
GuestOk, but you do not type ftp in the quintum. You reset the unit to come up in diag mode and then select the ftp option from the menu list.
MikeM
mike_voip@hotmail.comMoastafa
GuestI did not understand your mean. I connect unit to may pc com port via serial port. run hyper termina and after cmming up unit at tenor prompt TENOR> I have typed ftp -c to set the temporary ip and the ate TENOR> I have typed ftp and pressed ENTER to active tenor ftp ability but I have received that mentiond message,
MikeM to mostafa
GuestMostafa,
Not sure if you are following the directions correctly. Do you have the document from quintum on reformatting the flash? There are 2 steps that must be done before you type ftp;
From the document:
1. Press and hold both the Diag and Reset buttons, then release Reset and continue to hold Diag until the unit boots to the Tenor prompt.
2. Type the command ‘er 32 2’ to reformat the flash.
3. At the Tenor prompt, type ‘ftp -c’ to assign a temporary IP address to the unit.If you have seen and done this and are still getting an error, then the software version you have may have may not support this.
MikeM
mike_voip@hotmail.comMostafa
GuestDear MikeM Ihave done all directions of that document, current firmware version is 103.08.08.However I sent the screen shot of my unit to your email address.
Mostafa
GuestHi mike;
have u gotten my email, is any solution for my problem or not?ofer
GuestI had the same problem, I was using hBX but yet again the same error. If you was able to overcome that problem please let me know.
it appaend to me today when i tried to upgrade from P102 to the P105-19.ofer
GuestSorry my mistake… everything is OK. I forgot about the flash utility.
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