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poor quality of incoming calls!!

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    voivodata
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    Hi
    I am using a Linksys spa3102 which is plugged directly into my cable modem.
    I am using it as a router. I did get a PAP2T and had it
    behind my router but because I was having problems, I installed the other
    unit to rule out the router. Making outbound calls works great and quality
    is fine. But when I receive an inbound call, the callers voice is hard to
    make out because there is a lot of background noise/static and their voice
    is garbled (not jitter). Also some inbound calls, I answer but there is no
    one on the other end – either I can’t hear them or they hang up – not sure.
    I have also disconnected all the other devices on the network so that I know
    that the only use of the internet is for VOIP – but no improvement.

    What do you think?Any help please..

    Thanks

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