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VOIP: Quintum and CISCO

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #30916 Reply
    Albert
    Guest

    Hi,
    I have problem not between Quintum and Cisco. I can obtained ring tone but the call dropped immediately when destination picked up, or sometimes, I got ring but no answer. I talk to many people. They said it might be the IOS version mismatch between CISCO and Quintum. Now, I am using IOS Ver. 12.3 at Cisco. I would like to know the IOS or CMS version of Quintum that match with my Cisco IOS.
    If anyone have idea, please suggest.
    Thank you very much

    #30917 Reply
    MikeM to Albert
    Guest

    Albert,

    I do not believe it has anything to do with the software version of your Cisco. It could be for many reasons. The first would be to find out which side of the call (Cisco or Quintum) is disconnecting the call and why. Without reviewing the log, there is no way I can tell. If you would like to have me assist you in troubleshooting this, please email me at mike_voip@hotmail.com.

    Mike

    #30918 Reply
    Albert
    Guest

    This is the call flow:
    Quintum—>Mera—->Cisco
    I got Q931 message 47

    #30919 Reply
    Mike
    Guest

    Dear John,

    If you need assistance in your configuration/setup of your D3000, I can provide you my services. Please email me at mike_voip@hotmail.com to discuss.

    #30920 Reply
    Osmar Gimenes
    Guest

    I have problem not between Quintum and Cisco. I can obtained ring tone but the call dropped immediately when destination picked up, or sometimes, I got ring but no answer. I talk to many people. They said it might be the IOS version mismatch between CISCO and Quintum. Now, I am using IOS Ver. 12.3 at Cisco. I would like to know the IOS or CMS version of Quintum that match with my Cisco IOS.
    If anyone have idea, please suggest.
    Thank you very much

    #30921 Reply
    MikeM to Osmar Gimenes
    Guest

    You did not provide the quintum model type or version it is currently running at, but in general, if you have the quintum up to the latest version, there should be no problem.

    MikeM
    mike_voip@hotmail.com

    #30922 Reply
    Osmar Gimenes
    Guest

    Quintum AX2400.
    The Quintum does not make 24 calls at the same time. If you have 24 free channels and send 24 calls it will complete only 5 calls.
    19 calls will not go to complete themselves.
    If you have 19 free channels and send 19 calls it will complete only 5 calls.
    14 calls will not go to complete themselves.thus for ahead

    #30923 Reply
    MikeM to Osmar
    Guest

    Osmar,

    If you try to send 24 calls at exactly the same moment the there may be an issue, but that should almost never happen. If you are only getting 5 calls connected no matter what, you may want to check the lines and connection to the tenor using the debut test o x (where x is the line number to test) and then debug test e to end the test.

    MikeM
    mike_voip@hotmail.com

Viewing 8 posts - 1 through 8 (of 8 total)
Reply To: Reply #30922 in VOIP: Quintum and CISCO
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