Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

IVR

  • This topic has 1 reply, 1 voice, and was last updated 18 years ago by Mikem to Debin.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #30852
    Debin
    Guest

    I HAVE A800(ORIGINATION).WHEN I ENTER THE PIN NO.THE IVR SAY WE ENTER INVALID NO. BUT IN THE EVENT LOG THE RADIUS SHOWS THAT MY CARD HAS 100 DOLAR BUT ALSO THE LIMIT TIME BUT WHY MY IVR IS NOT SAYING THE BALANCE.WHAT MIGHT PARAMETES I MISS TO CONFIGURE.PLS ADVISE.

    #30853
    Mikem to Debin
    Guest

    Without looking at the log from the Quintum, it would be difficult to see what is happening. Usually this happens when your radius server returns and ‘accept reject’ with a cause code. The Tenor will only say this based on the info returned by the radius. If you want me to review the log from tenor and assist you in this, you may contact me at mike_voip@hotmail.com.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The forum ‘Voice over IP’ is closed to new topics and replies.