I’m new to the board and apologize if I am posting this in the wrong place. My office is looking to purchase a new Voip phone system and I have no idea where to even look for reviews of the different systems out there. I have a quote for the Avaya IP office but now nothing about it except I recognize the company. Can anyone suggest different options? Can anyone suggest where I can go to get independent reviews? Many thanks in advance for any help anyone can offer.
An added consideration is that my office may be selling whatever product we go with depending on our own experience with it.
Much of your decision will be based on price and features. Another consideration is if you have an existing non-VoIP PBX, do you plan to scrap it for the new system, sell it? There are alternatives that allow your existing PBX to access VoIP, like Quintum.
As for pure VoIP, you should look at Avaya, Cisco (really do not like their call manager setup though) and also do a search on SPA9000. This is a low end, low cost, IP PBX, but with all the features of a highend one.