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QUINTUM HELP

This topic contains 33 replies, has 0 voices, and was last updated by  David 5 years, 6 months ago.

Viewing 15 posts - 16 through 30 (of 34 total)
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  • #30583 Reply

    MikeM

    With the generation 2 quintums, if you lose your password, you will need to contact quintum directly to have it reset.

    #30584 Reply

    Deen to MikeM

    Thank you Mike for your advice. I have an ADSL and my ISP has given me a static IP. They have also provided me a modem with only USB connector (male) which works with my pc well. But my tenor has no USB port. Is there any ADSL modem with RJ45 connector that can be used for connecting my tenor to internet directly? If so, Will it be possible to access my tenor from different networks?

    Deen

    #30585 Reply

    MikeM to Deen

    Deen,

    There are many. Maybe if you contact your ISP they can switch the modem to one that has standard RJ45 connector. Otherwise, you can get a linksys.

    #30586 Reply

    Jesse

    Hi Folks,
    I have a CMS that was recently put behind a software firewall. It’s basically in a DMZ until we can get calls working. Problem is that on every call now we get one-way audio. Caller can hear called every time.

    It worked fine until we added the firewall. Any suggestions?

    Thank you,
    Jesse

    #30587 Reply

    MikeVoip to Jesse

    Jesse,

    the problem is very obvious. Your firewall is blocking the voip ports from being passed through or you have not configured the external/public IP into the CMS.

    First step is make sure your firewall is truely opening all ports to/from the CMS.

    Next is to check the config of the CMS in the ethernet interface area.

    Mike_voip@hotmail.com

    #30588 Reply

    Jesse

    Thanks for the reply, Mike. I found some doc on this MS ISA 2006 fw that we are using and there may be some inherent problems with it supporting SIP. I have a new fw ordered. Likewise I’m hoping there isn’t a double-natting problem which could cause sim probs I’ve heard- even with the new fw. We shall see.

    #30589 Reply

    Deepak

    How to control web baseas quintum

    #30590 Reply

    Rehman

    i have AXT1600 and 2 prefix comming on my quintum, i want to allocate these ports on 2 prefixes like first 8 ports on 8892 and rest 8 ports on 1192
    i have added Cassig line 2, HND 2, and TCRG line2 and also added in Analog Line interface
    but i m getting error code 9. can u please tell me what is the problem ???

    #30591 Reply

    Abdul Qadir

    I am using Tenor Quintum AFM 400 in our network. Phone and Fax both are working but I am trying to connect it with Alcatel Exchange Model No. 4100 for giving it a CO line through it. When I did so it is one way call . We can call from exchange to any number but when we call on exchange number it goes unattended. Any one can help me please.

    #30592 Reply

    prince

    Hi,
    i have quintum ax gateway.can i run without fix ip (non fix ip) quintum AX? or how to configure in router Arescom? please help me.
    thank you

    #30593 Reply

    Abdul Qadir

    I am using Tenor Quintum AFM 400 in our network. Phone and Fax both are working but I am trying to connect it with Alcatel Exchange Model No. 4100 for giving it a CO line through it. When I did so it is one way call . We can call from exchange to any number but when we call on exchange number it goes unattended. Any one can help me please to solve this problem

    #30594 Reply

    MikeM to Abdul Qadir

    Most likely this is a configuration issue and I would need to see config and some logs to understand the issue.

    If you would like to contact me to look at this and provide you my service, please email me at mike_voip@hotmail.com

    #30595 Reply

    Irfan khan

    Dear all
    Please help me i am facing FAS issue on IVR in quintum DX2030

    my CASSG setting are bellow

    CASSignalingGroup-1 :
    id : 1 read only
    name : (Not Set) name
    ORientation : 1 Master, Network
    SignalingType : 0 E and M signaling
    RElayANI : 1 Relay ANI
    GuardTime : 1000 numeric,default 10 m
    INcomingStartDial : 0 Wink Start
    OUTgoingStartDial : 0 Wink Start
    ToneType : 0
    DTMFONTime : 100 numeric,default 100m
    DTMFOFFTime : 100 numeric,default 100m

    Please send me working seting for quintum i just changed SignallingType to 2 and 3 than its giving Dear Air

    Please contact me at irfan.pak@live.com

    #30596 Reply

    Irfan khan

    Dear ALl

    We have Quintum DX2060 and Dx2030

    We are Faceing FAS issue for Low Balance IVR of one of Network, while in other IVR like no is off, bussy and out of courage and any other its not billing, we checked other network but in that network its not billing for Balance message as well, after research we found that in the network in which its giving FAS for Balance IVR, that is with some Air, When no blance on sims beofre 1 or 2 sec of IVR some Air is comming actually this is billing for that Air,

    Could you please let me know if there is any solution for that False billing on that Air,

    our Current CASSG is
    Dear all
    Please help me i am facing FAS issue on IVR in quintum DX2030

    my CASSG setting are bellow

    CASSignalingGroup-1 :
    id : 1 read only
    name : (Not Set) name
    ORientation : 1 Master, Network
    SignalingType : 0 E and M signaling
    RElayANI : 1 Relay ANI
    GuardTime : 1000 numeric,default 10 m
    INcomingStartDial : 0 Wink Start
    OUTgoingStartDial : 0 Wink Start
    ToneType : 0
    DTMFONTime : 100 numeric,default 100m
    DTMFOFFTime : 100 numeric,default 100m

    Please let me know if it can be fixed with any other firm wire or sending.

    #30597 Reply

    farooq

    hi,

    sir my tenor getway problam ,

    call connect to getway and tellular but recive call but no voice,

    my tenore getway modle A800,
    TELLULAR MODLE SENAOO,

Viewing 15 posts - 16 through 30 (of 34 total)
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