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22nd October 2005 at 18:33 #30312Daniel DemoirGuest
Anybody please… help!
I have a call realy and call routing device, it was collocated in a telco company for a purpose of good internet capacity, the thing happen is that.. i tried to communicate my call relay in the office and a call relay collocated. but the error goes this, and i cant hardly know how to fix it.. it takes a 5 days with no improvement.. any help will apreciated.. and thanks for advance..
ch |01/01| 2005/10/20|23:16:55:470 |h323 : tcall:RcvUserInpu
OBCSM: User input from peer
h323 : ocall:stackSendus
be |01/01| 2005/10/20|23:18:53:185 |Zone(126.96.36.199): Keep Alive
ch |01/01| 2005/10/20|23:19:25:905 |h323 : h323mgr:RcvIncomi
[ch] Call Source
ch |01/01| 2005/10/20|23:19:25:920 |[0/4215]: ARJ Received Reason=9.
ocall[0/0]:RcvRelComp, Call Id=31 RMT
Call Id=0 cause=0.
excp |01/01| 2005/10/20|23:19:25:920 |h323cal_GK.cpp : IC IP calls ARJ faile
email@example.com October 2005 at 18:43 #30313MikeMGuest
The problem seems to be in the security (allow/block) area of your configuration where you allow or block IP addresses or networks. If it is a Call Relay SP, then this is in the epad area. If it is a small call relay it is located in the config gk area.
The tip on this is the following message;
ARJ Received Reason=9.
Reason code 9 means security denial.
Check to make sure that you have all the necessary Ip addresses configured in your allow area.