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Can’t ping or telnet quintum tenor axm

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #30225 Reply
    Saad
    Guest

    Hi all,

    I just bought a Quintum tenor axm analog and want to use voip. the thing is I can’t telnet or even ping the tenor. I can connect vai serial connection and can config it.
    This is some info about the tenor. Please I can use all the help I can get.
    Link is up on LAN 1: 100 Mb/s, FULL duplex via serial connection

    index Destination NetMask Gateway EIAttached Metric
    —– ————— ————— ————— ————- ——
    1 0.0.0.0 255.255.255.248 90.72.18.9 EI-SL1DV1EI1 1

    EthernetInterface-SL1DV1EI1 :
    name : Test name
    PortNumber : 1 Read Only, Physical
    ManagementAccess : 1 Access Enabled; Defa
    DUPlex : 0 Auto
    IPAddress : 90.72.18.11
    WebServerPort : 8080 Port Number
    SubnetMask : 255.255.255.248
    ExternalNATIPAddr : 0.0.0.0
    DHCPEnabled : 0 Disabled, default
    PPPOEEnabled : 0 Disabled, default
    PPPOERedialInterval : 0 default
    PPPOEUserName : (Not Set) user defined
    PPPOEPassword : (Not Set) user defined
    InternalNATIPDirAttached : (unspecified)
    FilterIPDirAttached[1..16] : (unspecified)

    emac (unit number 0):
    Flags: (0x8063) UP BROADCAST MULTICAST ARP RUNNING
    Type: ETHERNET_CSMACD
    Internet address: 90.72.18.11
    Broadcast address: 90.72.18.15
    Netmask 0xff000000 Subnetmask 0xfffffff8
    Ethernet address is 00:30:e1:00:e3:48
    Metric is 0
    Maximum Transfer Unit size is 1500
    0 octets received
    0 octets sent
    109 packets received
    12 packets sent
    109 unicast packets received
    12 unicast packets sent
    0 non-unicast packets received
    0 non-unicast packets sent
    0 input discards
    0 input unknown protocols
    0 input errors
    0 output errors
    0 collisions; 0 dropped

    Current Ethernet Operating Mode
    Link : Active
    Speed : 100 Mb/s
    Duplex : Full Duplex

    Callerzone – 26 May 2005

    Hi,
    we face also same problem quintum auto stucked for several time after reset it’s work fine. Basically quintum this time lost network missing borderelementip and after reset it’s again in normal operation so if anyone know about that plz help us.

    Thanks
    Callerzone

    MSIB – 23 May 2005

    I’ve following from Event Log –

    EXCP : 25521580:Socket: pid=0x2c desc=2 sendto() returned errno=0x5041 lr1=0x39c87c lr2=0x39e6e8
    EXCP : 25524849:Socket: pid=0x27 desc=1 sendto() returned errno=0x5041 lr1=0x292fb8 lr2=0x2934e0
    EXCP : 25527849:Socket: pid=0x27 desc=1 sendto() returned errno=0x5041 lr1=0x292fb8 lr2=0x2934e0
    EXCP : 25533849:Socket: pid=0x27 desc=1 sendto() returned errno=0x5041 lr1=0x292fb8 lr2=0x2934e0
    EXCP : 25534081:Socket: pid=0x2c desc=2 sendto() returned errno=0x5041 lr1=0x39c87c lr2=0x39ddcc
    EXCP : 25534581:Socket: pid=0x2c desc=2 sendto() returned errno=0x5041 lr1=0x39c87c lr2=0x39e6e8

    Can help regarding the issue plz

    Thanks

    #30226 Reply
    MikeM
    Guest

    did you check to see if you have the default gateway and subnet mask set correctly? Also, did you check to make sure that managementaccess is set to 1 to enable telnet and ftp? This setting can be found in the ethernet interface (ei sl1dv1ei1).

    #30227 Reply
    Saad
    Guest

    I have checked many times to see if I have the default gateway and subnet mask set correctly. I have a default gateway address of say 90.72.18.9 with subnet 255.255.255.248, the computer have 90.72.18.10 same subnet mask and the tenor 90.72.18.11 same subnet mask. And the managementaccess is enabled. “ManagementAccess : 1 Access Enabled; Defa”.
    I also have undrer the staticiproutedirector.
    index 1 Destination NetMask 0.0.0.0 Gateway 90.72.18.9 EIAttached EI-SL1DV1EI1 Metric 1

    What could be the problem??
    Please help

    #30228 Reply
    MikeM
    Guest

    Saad,

    try going to the basics. If you have a hub or switch there, try just putting the tenor on it with your PC using private IP addresses and see if you can connect that way. Another test is to connect your PC directly to the ethernet port of the Tenor using a ethernet cross-over cable and see if you can talk to the tenor then.

    #30229 Reply
    Saad
    Guest

    MikeM

    Thanks, it did work after all. I don’t know what i did different, but I just change the addresses into private and it did work. Even when I change back to public addresses it’s working!

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